people sitting on chair in front of laptop computers

Our Policies

people sitting on chair in front of laptop computers

Our Policies

people sitting on chair in front of laptop computers

Our Policies

Privacy Policy

Privacy Policy

Privacy Policy

Terms of Use

Terms of Use

Terms of Use

Cookie Policy

Cookie Policy

Cookie Policy

Refund Policy

Refund Policy

Refund Policy

Disclaimer

Disclaimer

Disclaimer

Privacy Policy

At NextPassport Ltd ("NextPassport", "we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, complete an assessment form, book a consultation, request support services, or otherwise interact with us.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

Who We Are

NextPassport Ltd is a UK-based education consultancy that provides guidance and support for students interested in studying in the United Kingdom.

Our services may include:

  • UK university application support

  • Student visa support

  • Student accommodation guidance

  • Arrival and relocation support

  • Educational consultations

  • Study abroad resources and information

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • WhatsApp number

  • Date of birth

  • Nationality

  • Academic qualifications

  • Educational history

  • Course preferences

  • Study destination preferences

  • CV or résumé

  • Personal statements

  • Passport information (where required)

  • Financial information relevant to university or visa applications

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website usage data

  • Referral sources

This information helps us improve our website, services, and user experience.

How We Use Your Information

We use your information to:

  • Assess your eligibility for UK university applications

  • Provide guidance on university admissions

  • Provide student visa support and application guidance

  • Respond to enquiries and support requests

  • Process consultation bookings

  • Recommend suitable universities and courses

  • Connect you with accommodation providers where requested

  • Send important service-related updates

  • Improve our website and services

  • Comply with legal and regulatory obligations

Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

  • Consent

  • Legitimate interests

  • Performance of a contract

  • Compliance with legal obligations

Sharing Your Information

We do not sell your personal information.

We may share information where necessary to provide our services.

Universities and Educational Partners

Where you request application support, we may share relevant information with universities, colleges, pathway providers, or educational partners.

Accommodation Providers

Where you request accommodation support, we may share relevant information with accommodation providers or student housing partners.

Service Providers

We may use trusted third-party providers to operate our business, including:

  • Website hosting providers

  • Form providers

  • Customer relationship management (CRM) systems

  • Email communication platforms

  • Scheduling and booking systems

  • Analytics providers

These providers are only given access to information necessary to perform their services.

Legal Requirements

We may disclose information where required by law, court order, regulatory authority, or to protect our legal rights.

International Data Transfers

As we work with international students and educational institutions, your information may be transferred and processed outside the United Kingdom.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Maintain business records

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Marketing Communications

If you choose to receive updates from us, we may send:

  • University opportunities

  • Scholarship information

  • Study abroad updates

  • Service announcements

  • Educational resources

You may unsubscribe from marketing communications at any time.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website performance

  • Understand visitor behaviour

  • Enhance user experience

You can manage cookie preferences through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

While we take reasonable precautions, no internet-based service can guarantee absolute security.

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.

Important Notice

NextPassport Ltd provides educational guidance, application support, and student visa preparation assistance.

We are not a regulated immigration law firm and do not provide legal immigration advice.

All visa decisions are made solely by the relevant immigration authorities.

University admission decisions are made solely by the respective educational institutions.

Third-Party Websites

Our website may contain links to third-party websites, universities, accommodation providers, or partner services.

We are not responsible for the content, security, or privacy practices of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

NextPassport Ltd

Email: hello@nextpassport.co.uk

Website: nextpassport.co.uk

United Kingdom

Complaints

If you are unhappy with how your personal information has been handled, you may have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).